At The Home Bar Company, (“we”, “us” or “our”) we care and value the privacy of our customers. For the purposes of data protection, we comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR).

This Privacy Policy will set out what information we collect about you, why we need it and how we use it. By shopping with us, you are providing us with consent to your personal data. We respect your privacy and ensure to always protect your personal information safely and securely.

What information do we collect about you?

Any information you have provided us directly will be collected and used. This information can be collected when you register for an online account or join our mailing list. We use cookies to collect information from your devices whilst you browse and interact with our website. You can turn off cookies within your internet browser, but please be aware that you will be unable to place orders or benefit from the other features that use cookies.

Cookies are used on this website to keep track of the contents of your shopping cart, to store delivery addresses (if the address book is used) and to store your details if you select the ‘Remember Me’ option. They are also used after you have logged on as part of the process.

How do we use your data?

By accepting our Privacy Policy, you have provided consent for us to use your personal information. This includes but is not limited to, data used to process payment for any orders placed with credit or debit card and/or other payment processors (for example: PayPal, V12 Retail Finance or BACS), as well as account information such as your name, contact details, billing and delivery addresses.

Data collected by this website are used to:

1) Take and fulfil customer orders;

2) Administer and enhance the website and service;

3) Issue a unique identifier (e.g. customer login);

4) Monitor customer account status beyond that required for individual purchases;

5) Only disclose information to third parties for goods delivery purposes.

Who do we share your data with?

At The Home Bar Company, we work with a number of trusted third parties to deliver you the highest quality goods and services. All third party companies we work with are subject to strict data and privacy assessments, which includes but is not limited to our parcel courier and delivery services.

How long do we keep your personal data?

To comply with legal requirements, we exercise the right to keep your personal data for at least 7 years, and for the length of time you are a customer at The Home Bar Company.

We consider you a customer if:

1) You hold a registered account with us;

2) It has been under 2 years since you last made a purchase with us directly or on our website;

3) We are dealing with a customer service enquiry for you.

Data for communication, advertising and marketing purposes

Any information automatically collected from our cookies and similar technologies may be used to provide you with the most relevant advertising to you.

We may also use information we collect or receive from our third parties in order to personalise our communications with you. This may include but is not limited to any promotional activities such as competitions, surveys and email newsletters.

If you have opted to receive marketing communications from us, we may occasionally send out email newsletters relating to products you have purchased or may be interested in.

Data for research and analytics purposes

We may use any information automatically collected from our website and cookies to provide training to our staff, to ensure our quality of service is maintained to the highest level.

We may also carry out quality checks and perform internal analytics to improve our services and protect and prevent against fraud cases.

Your rights

Where you have provided your consent for us to use and share your personal information, you have the right to withdraw your consent under certain circumstances. To discuss this with one of our sales team, please contact 07745 240363.

You also have the right to request the data we hold about you, including the option to update or correct any information we have. If you would like to find out more about your rights, please visit the Information Commissioner’s Office website at https://ico.org.uk/

Data Security

At The Home Bar Company, we respect your privacy and personal details. To secure your information against accidental loss and unauthorised access, use, alteration and/or disclosure, we have implemented strict organisational measures physically and technically.

We also restrict and limit access of personal data from employees and other third parties that do not need such access.

Where you have been given or have chosen a password to access any part of our website, we ask you to keep this information private and not to share this with anyone.

Changes to our Privacy Policy

We have the right to update and change our Privacy Policy at any time. Please check this page again for any future updates.

Last updated: July 2023