Frequently Asked Questions, How To Order, Refund & Returns Policy
How do I order my new Home Bar.
The process is simple, select the style of your choice and select “Order Online” then using the drop down boxes select your choice of colour of lighting colour, bar top, and then optional extras you desire. Lastly select your county for delivery and your checkout total will be calculated.
You can then proceed to our debit / credit card portal, which is operated by PayPal. This gives you total security when making payment ensuring you of a full refund in the event of any fraudulent activity.
What happens next.
We will contact you within 24 hours of you placing your order to check your order details and agree cabling positions and to arrange a delivery date.
Can I place my order by telephone if I prefer.
Yes you can , we welcome all telephone calls and we can take your order or answer any queries you may have.
How long will it take to receive my new Home Bar.
Due to the current crisis and high demand we publish our current lead times on our COVID information page.
We try to keep all popular materials in stock ready for manufacture, occasionally if supply circumstances are beyond our control there may be a small delay whereupon you will be offered an alternative or a refund if the delay in supply is unacceptable to you.
If your order can be completed from stock we already have made this can often be within a week.
Does the bar need securing to the wall or floor.
Normally no, our bars are very heavy and sturdy, however sometimes uneven floors, very thick carpets etc, some additional fixings maybe required. You will be advised if necessary when the bar is installed.
Of course this list of FAQ’s is not exhaustive, please feel free to ask us about any queries you may have. Call us on 07745 240363 or email firstname.lastname@example.org
Dimensions and Design Description
Bar body 102cm high, 120cm wide, 30cm deep, 2 x shelves 113cm x 30cm. Bar Top 150cm x 44cm
Your bar will be finished in black quartz granite effect laminate bar top in either Hi Gloss or Satin finish. Or our new range of premium custom manufactured Hi Gloss “Piano” black or “steel swirl” finishes.
There are 2 x rear shelves 113cm x 30cm deep for wine rack and glasses colour matched or complimented to front panel.
In fact we can custom build to just about any colour top or paneling combination, please email us with your requirements and we can supply you with a full and detailed quotation.
We can also make a “Mini Bar” version of our standard bar range consisting of 3 front vertical panels instead of the usual 4, reducing the bar body from the standard 120cm wide to 90cm wide in all the usual styles and colour options. Prices are normally around £30 less than our standard range depending on style. Please call or email us for a quotation.
Refund And Returns Policy
The Home Bar Company hope you will enjoy your home Bar for many years to come.
We will always do our very best to resolve any issues you have by repair or replacement.
However If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
We ask you check for any damage and sign for your product on delivery.
You can return a product for up to 30 days from the date you purchased it if you are not satisfied.
It is the responsibility of the customer to return any un satisfactory product, and must be returned in the same condition you received it and in the original packaging.
HOME BAR CREATIONSGreat ideas, for a lovely evening with friends!
OUR CLIENTS SAY
“We love it, thank you so much and we would definitely recommend this company again.... Our friends are already asking us!! ”
“Just thought we would send you a picture of our bar now that it is all set up ..... We are absolutely delighted with it ....it has added an amazing look to our bar area and I'm sure will give us years of pleasure. ”
“Our bar is all up and running now, we are very pleased with it and the quality is very good, I’m sure it will give us a lot of pleasure for many years to come.”